Show what you did on the job

When a customer asks what happened, the easiest answer is a dated set of photos and notes from the day itself.

How do I prove work was completed?

Capture the work as you do it. A photo of the finished pipework, a short voice note explaining what was replaced, and the date and time attached automatically gives you a clear, straightforward record. You are not building a legal case — you are keeping an honest account of the job that anyone can follow.

What to capture on every job

Before photos of the area and any existing damage. Photos of anything that gets covered up later, such as pipework, cabling or insulation. Notes about anything the customer asked you to change. Finished photos from the same angles as the before shots.

Sharing it with the customer

Because everything sits under one job, you can pull the relevant photos and notes together into a simple record instead of hunting through your phone.

Related reading

Learn what to keep in your job records or read the guide on before and after photos.

Keep every job record in one place

Photos, notes, voice recordings and job records, organised by job and easy to find later.

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